{"id":76714,"date":"2023-10-19T14:28:00","date_gmt":"2023-10-19T17:28:00","guid":{"rendered":"https:\/\/bluestudio.estadao.com.br\/agencia-de-comunicacao\/prnewswire\/prnewseconomia\/voxtron-middle-east-expande-portfolio-para-incluir-o-enghouse-ccaas-solutions\/"},"modified":"2023-10-19T14:28:00","modified_gmt":"2023-10-19T17:28:00","slug":"voxtron-middle-east-expande-portfolio-para-incluir-o-enghouse-ccaas-solutions","status":"publish","type":"post","link":"https:\/\/bluestudio.estadao.com.br\/agencia-de-comunicacao\/prnewswire\/prnewseconomia\/voxtron-middle-east-expande-portfolio-para-incluir-o-enghouse-ccaas-solutions\/","title":{"rendered":"Voxtron Middle East expande portf\u00f3lio para incluir o Enghouse CCaaS Solutions"},"content":{"rendered":"<p><b>PR NEWSWIRE<\/b><\/p>\n<div class=\"xn-content\">\n<span class=\"legendSpanClass\"><span class=\"xn-location\">DUBAI<\/span>, Emirados \u00c1rabes Unidos<\/span>, <span class=\"legendSpanClass\">19 de outubro de 2023<\/span> \/PRNewswire\/&#8211;<b> Enghouse Interactive <\/b>e Voxtron Middle East LLC anunciaram hoje uma expans\u00e3o ousada e abrangente da parceria de longa data entre a Voxtron e a Enghouse Interactive.<\/p>\n<p>Com uma parceria que tem prosperado h\u00e1 mais de uma d\u00e9cada, a Voxtron est\u00e1 embarcando em um avan\u00e7o significativo, ampliando seu portf\u00f3lio de servi\u00e7os para abranger a Central de Contato da Enghouse como solu\u00e7\u00f5es de Servi\u00e7o (CCaaS). A Voxtron \u00e9 uma importante fornecedora de solu\u00e7\u00f5es de otimiza\u00e7\u00e3o de engajamento do cliente para o mercado do Oriente M\u00e9dio e contratou a Enghouse Interactive como um parceiro-chave \u00e0 medida que olha para sua pr\u00f3xima fase de expans\u00e3o.<\/p>\n<p>Sob esta parceria expandida, a Voxtron agora revender\u00e1 e oferecer\u00e1 uma gama de tecnologias adicionais centradas na Enghouse CCaaS. O programa de parceria da Enghouse \u00e9 uma das \u00fanicas combina\u00e7\u00f5es do mundo que permite aos clientes a escolha da rotulagem branca de sua tecnologia, que a Voxtron decidiu implementar sob a estrutura Voxtron CCaaS.<\/p>\n<p>A Voxtron CCaaS \u00e9 uma solu\u00e7\u00e3o de contact center baseada em nuvem de \u00faltima gera\u00e7\u00e3o que capacita as empresas a se conectarem com os clientes por meio dos seus canais preferidos, incluindo voz, e-mail, bate-papo, SMS e redes sociais. Com a Voxtron CCaaS, os clientes ganham n\u00e3o apenas flexibilidade operacional m\u00e1xima, mas tamb\u00e9m acesso \u00e0 gama mais abrangente de recursos de contact center do setor.<\/p>\n<p>&#8220;Estamos muito entusiasmados em aprimorar nossa colabora\u00e7\u00e3o de longa data e fortalecer nossa parceria com a Enghouse, lan\u00e7ando a Voxtron CCaaS&#8221;, disse P. Thomas, CEO da Voxtron. &#8220;Essa expans\u00e3o nos permite oferecer aos nossos clientes ferramentas ainda mais robustas e vers\u00e1teis para aprimorar suas estrat\u00e9gias de engajamento do cliente&#8221;.<\/p>\n<p>&#8220;A Enghouse Interactive tem orgulho de fortalecer nossa alian\u00e7a com a Voxtron Middle East, uma parceria que tem proporcionado valor de forma consistente ao longo dos anos&#8221;, acrescentou <span class=\"xn-person\">Vincent Mifsud<\/span>, presidente da Enghouse. &#8220;A introdu\u00e7\u00e3o da Voxtron CCaaS, impulsionada pela tecnologia inovadora da Enghouse, destaca uma vantagem fundamental que oferecemos a nossos parceiros, uma solu\u00e7\u00e3o l\u00edder de contact center em nuvem e a op\u00e7\u00e3o de escolher sua pr\u00f3pria marca. Juntos, temos o compromisso de impulsionar o futuro do engajamento do cliente, garantindo que as empresas estejam equipadas com as melhores ferramentas para conectar e atender seus clientes&#8221;.<\/p>\n<p>Com essa empolgante expans\u00e3o, a Voxtron reafirma seu compromisso com a excel\u00eancia em atender \u00e0s necessidades em evolu\u00e7\u00e3o de seus clientes e solidificar sua posi\u00e7\u00e3o como fornecedora global confi\u00e1vel de solu\u00e7\u00f5es abrangentes e de ponta da experi\u00eancia do cliente.<\/p>\n<p>O Consulado Geral do Canad\u00e1 em <span class=\"xn-location\">Dubai<\/span> est\u00e1 satisfeito com o sucesso global da Enghouse, uma empresa canadense. Funcion\u00e1rios do consulado apontaram o an\u00fancio de hoje como um forte exemplo de inova\u00e7\u00e3o e P&amp;D canadenses, criando produtos de software corporativo e acoplando-os estrategicamente com parceiros especialistas regionais como a Voxtron Middle East. &#8220;\u00c9 animador ver que a Enghouse investiu e expandiu sua presen\u00e7a nos Emirados \u00c1rabes Unidos ? um mercado de tecnologia cr\u00edtico, de alto crescimento, com vis\u00e3o de futuro e um importante parceiro para o Canad\u00e1&#8221;, disse <span class=\"xn-person\">Tracy Reynolds<\/span>, C\u00f4nsul General do Canad\u00e1 em <span class=\"xn-location\">Dubai<\/span>.<\/p>\n<p><b>Sobre a Enghouse Interactive: <\/b>a Enghouse Interactive (EI), uma subsidi\u00e1ria da Enghouse Systems Limited, \u00e9 uma renomada l\u00edder global em software de centros de contato e solu\u00e7\u00f5es de tecnologia de v\u00eddeo que oferece a seus clientes e parceiros a valiosa vantagem de escolha. A EI capacita as empresas a transformar centros de contato de centro de gastos em mecanismos de crescimento poderosos. A EI simplifica as integra\u00e7\u00f5es complexas por meio de padr\u00f5es abertos e suporte a v\u00e1rias tecnologias de telefonia para garantir a acessibilidade perfeita do cliente em todos os canais e locais.<\/p>\n<p><b>Sobre a Voxtron: <\/b>a Voxtron Middle East est\u00e1 sediada em <span class=\"xn-location\">Dubai<\/span>, nos Emirados \u00c1rabes Unidos, e tem presen\u00e7a global, com escrit\u00f3rios e afiliadas no Catar, \u00cdndia, Alemanha, \u00c1ustria, B\u00e9lgica, It\u00e1lia, Turquia, Tun\u00edsia, <span class=\"xn-location\">Hong Kong<\/span>, <span class=\"xn-location\">Portugal<\/span> e Tail\u00e2ndia. A Voxtron vem oferecendo solu\u00e7\u00f5es econ\u00f4micas de otimiza\u00e7\u00e3o de engajamento do cliente em colabora\u00e7\u00e3o com fornecedores l\u00edderes de tecnologia, como Enghouse Interactive, SAGE, Verint e Clarabridge h\u00e1 mais de uma d\u00e9cada. Este extenso portf\u00f3lio posiciona a Voxtron como um provedor \u00fanico, capaz de oferecer solu\u00e7\u00f5es completas e totalmente apresentadas a clientes e parceiros.<\/p>\n<p>Voxtron Middle East LLC, PO Box 234162, M103, RAK Building Street 12 A, Al Qusais 2, <span class=\"xn-location\">Dubai<\/span>, Emirados \u00c1rabes Unidos, E-mail: <a href=\"mailto:sales@voxtronme.com\" rel=\"nofollow\">sales@voxtronme.com<\/a>, Tel.: +9714-293 0000; <span class=\"xn-person\">Mehdi Hamdoun<\/span>, Enghouse Systems, E-mail: <a href=\"mailto:Mehdi.Hamdoun@enghouse.com\" rel=\"nofollow\">Mehdi.Hamdoun@enghouse.com<\/a>, Tel.: +971 50 555 9413<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>FONTE  Enghouse Systems Limited<\/p>\n<\/div>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/rt.prnewswire.com\/rt.gif?NewsItemId=PT42968&amp;Transmission_Id=202310190200PR_NEWS_LATAM____PT42968&amp;DateId=20231019\" style=\"border:0px;width:1px;height:1px\" \/><\/p>\n<p>A <b>OESP<\/b> n\u00e3o \u00e9(s\u00e3o) respons\u00e1vel(is) por erros, incorre\u00e7\u00f5es, atrasos ou quaisquer decis\u00f5es tomadas por seus clientes com base nos Conte\u00fados ora disponibilizados, bem como tais Conte\u00fados n\u00e3o representam a opini\u00e3o da <b>OESP<\/b> e s\u00e3o de inteira responsabilidade da <b>PR Newswire Ltda<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"PR NEWSWIRE DUBAI, Emirados \u00c1rabes Unidos, 19 de outubro de 2023 \/PRNewswire\/&#8211; Enghouse Interactive e Voxtron Middle East LLC anunciaram hoje uma expans\u00e3o ousada e abrangente da parceria de","protected":false},"author":1,"featured_media":76715,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[29],"tags":[],"class_list":["post-76714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-prnewseconomia"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Voxtron Middle East expande portf\u00f3lio para incluir o Enghouse CCaaS Solutions - Ag\u00eancia de Comunica\u00e7\u00e3o<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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