Currently, ParkView\u00ae is utilized by thousands of global customers, on more than 1MM assets. The update consolidates several legacy offerings, including Storage Monitoring Base (STORm) and Performance and Utilization Monitoring, under the new banner of ParkView Performance Insights. This enhanced service proactively tracks device performance and compares performance to industry target thresholds. For example, if CPU, memory, and\/or disk utilization break a performance threshold, Park Place immediately notifies a client to take corrective action avoiding costly downtime. While initially focused on storage devices, Park Place plans to expand ParkView Performance Insights to server environments in the future.<\/p>\n
Commitment to Simplifying Support<\/strong><\/p>\n ParkView Hardware Monitoring is now known as ParkView Automated Support. The core service remains unchanged, but the new name, ParkView Automated Support, better communicates the services true function: automating the support process so that when a hardware issue arises, action is already underway expediting remediation for the client.<\/p>\n ParkView Automated Support provides storage<\/a>, network<\/a>, server, and HCI hardware monitoring<\/a> 24\/7 to clients. When an event is detected through our data center hardware monitoring software, Park Place instantly creates a ticket including the details necessary to resolve the issue, so theres no need to call us.<\/p>\n\n A rebranding initiative for the ParkView\u00ae brand involves comprehensive behind-the-scenes efforts, including legal reviews, sales training, pricing alignment, customer support enhancements, and updates to marketing assets. Park Place Technologies is encouraging employees and partners to phase out old materials and adopt the new naming conventions as soon as updated resources become available.<\/p>\n These updates strengthen the ParkView\u00ae brand and demonstrate our commitment to simplifying support and delivering innovation for our customers, said Chad Bittner, Director of Global Product Marketing.<\/p>\n Park Place Technologies remains dedicated to providing proactive IT support solutions, ensuring customers experience maximum uptime and streamlined operations with the newly rebranded ParkView\u00ae suite.<\/p>\n Park Place Technologies is a leading global IT infrastructure service firm. We help 21,500 organizations including half the Fortune 500 — fuel innovation by dramatically reducing time and money spent on IT infrastructure management, while boosting performance and uptime.<\/p>\n Powered by the worlds largest on-the-ground engineering team, a robust group of advanced engineers, and our global Enterprise Operations Centers, Park Place delivers significant cost savings on hardware maintenance, software technical support, hardware procurement, and more. We also streamline IT infrastructure management, freeing internal teams from day-to-day tasks, enabling them to focus on strategic initiatives. Park Place Technologies: Save. Simplify. Innovate.<\/p>\n\n
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